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Privacy
This Privacy Policy relates to the website/platform registered as www.fruttidellaterra.it, which is operational for all users who, while accessing and registering an account on this site, have expressly accepted it. In case of unresolved doubts regarding privacy or the use of data to which a satisfactory answer has not been given, the data controller, Grentservice s.r.l. is available for any of your requests for specifications or clarifications. You can always contact the data controller indicated and appointed as specified below. Grentservice s.r.l. is committed to protecting your privacy. This Privacy Policy explains the methods of acquisition, use, purpose, transmission, storage and protection of the personal data provided or requested to be provided for the purpose of using and/or accessing and/or registering the relevant website and, through it, for the purpose of using the services provided, related and offered therein.
Scope
The information described in this Privacy Policy also applies to all websites as well as to any application, service or tool (collectively "Services") in the name of and/or otherwise managed by the company Grentservice s.r.l. and in which reference is made to the "Privacy Policy", regardless of the methods of access and use, for example, also via mobile devices.
Definition of personal data
Personal data is information relating to an identified or identifiable natural or legal person. An identifiable natural or legal person is one who can be identified, directly or indirectly, by reference to identifiers such as name, company name, ID number, location data, online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that person and/or entity. Data that is anonymized or in an anonymized aggregate form in such a way that it no longer allows the identification of a specific natural person or legal entity, even in combination with other information or in other ways, is not considered personal.
More information
Grentservice processes your personal data when you access our website, use our Services, access our website, register as a user, request services, request information.
How we use your personal data
We use the information we collect to: provide and improve our Services, provide you with a personalized site experience, contact you about our Services, provide you with customer service, and send you offers or promotions about third-party products and services. More details follow in this policy.
Your choices about how we use your personal data
You have the possibility to choose the ways in which Grentservice processes your personal data for communications, provision of requested services, sending personalized marketing and advertising messages, as well as deciding whether to remain logged in to your account. Any refusal to provide consent to the processing or its revocation could partially or completely limit your ability to access or interact on the site as well as make it impossible to use the services offered through the site itself.
Ways in which you can access, control and rectify your personal data
Grentservice respects your right to access, rectify, request deletion or limit our use of your personal data, as indicated by applicable law. We also take appropriate measures to ensure that the personal data we collect is accurate and up-to-date. Our contact person is available for all your clarification needs or specific requests. The aforementioned takes care personally as well as in a dedicated/specific way, to constantly protect the security of the data you provide us and their correct processing in every respect according to the methods and purposes for which you give your consent.
You have the right to know what personal data we hold about you and to request that we update and/or stop processing it
Upon your request, we will provide you free of charge (it being understood that, in the event of multiple/numerous requests of this kind, related and functional expenses may be required) a copy of your personal data subject to processing in a commonly used, intelligible, transparent and easily accessible format. If your personal data is incorrect or incomplete, you have the right to ask us to rectify/update it. You have the right to object, in whole or in part, to the processing of your personal data according to the methods and/or purposes specified below, always with the warning that the above - depending on the type/extent of revocation and/or denial of consent to processing expressed by you - may limit or even prevent the possibility of using the services offered and/or promoted through the site or no longer make it possible to use and/or interact and/or navigation on the site and/or in specific sections of the same.
How we may share your personal data
Grentservice may share your personal data with other companies or third parties for purposes strictly connected and functional to the provision of the services requested and/or in any case functional to the pursuit of the legitimate corporate purposes and the processing of data for which you have given your consent, always for the purpose of providing the service. Communication to third parties, never indiscriminate and always functional to the above, may be necessary for the specific purpose of guaranteeing the use and/or access to our Services, to manage the provision of the same, to ensure compliance with legal obligations, to facilitate advertising and marketing activities to which you have given consent or to prevent, detect, mitigate and investigate prohibited activities in connection with our Services. We attempt to limit the amount of personal data we share to the bare minimum and we do not sell, rent, rent or otherwise disclose your personal data to third parties for marketing and advertising purposes without your express prior consent.
How long we may keep your personal data
We retain your personal data for as long as necessary to provide you with the Services you have requested, or for other essential purposes. In any case, your data will not be kept for a period exceeding five years from their acquisition and/or start of processing, unless you expressly consent to processing for longer or further periods. The duration of the processing may also be correlated or depend on the related needs to protect the interests and/or rights of the data controller, having made any relative and fair balance with the legitimate interests of the registered user or third parties involved in the transactions concluded.
Cookies and Similar Technologies
Cookies are small text files that the sites visited by users send to their terminals (usually to browsers), where they are stored and then retransmitted to the same sites on the next visit. The so-called "third party" cookies are, on the other hand, set by a website other than the one the user is visiting. This is because each site may contain elements (images, maps, sounds, specific links to web pages of other domains, etc.) that reside on servers other than that of the site visited. Cookies are used for different purposes: performing computer authentication, monitoring sessions, storing information on specific configurations regarding users who access the server, storing preferences, etc. Cookies can be divided into different macro-categories based on the purpose of use and/or the entity responsible for releasing them on users' terminals. When you access or interact with our sites, services, apps, tools or messaging systems, Grentservice may use "cookies" or similar technologies for purposes related to the functionality of the same site as well as to the provision of the requested services/services to you as well as, unless you expressly and specifically refuse, in order to advertise and promote products, including those of third parties, present on the site, as well as for marketing purposes and to collect data on your detected preferences in order to offer you and/or reserve you a better, safer and as much as possible personalized service and/or product that is suitable for your preferences and tastes. We may use cookies, web beacons, plug-ins, unique identifiers, and other similar technologies to collect information about the pages and links you visit and other actions you take when you use our Services, whether in advertising, or in emails. For a more exhaustive and complete information on the use and management of Cookies by Grentservice as well as with regard to any method of denial and/or revocation of consent to their use, always limited to the processing of data concerning you, you can click on the following link and access the related and detailed information: "Cookie Policy"
How we protect your personal data
We protect your personal data by adopting technical and administrative security measures to reduce the risk of loss, use and/or processing and/or incorrect or unauthorized access, as well as to prevent the indiscriminate disclosure and tampering of data concerning you. The security systems used include firewalls, antivirus, data encryption, physical access controls to our data centers, and controls for authorizing access to personal data. In addition to the above, the company Grentservice continuously implements physical protection measures for its premises, the training of its staff or, in particular, of the subjects responsible and/or in charge of data processing, as far as each is competent.
Policy Standards and Protocols
We have established a series of general privacy standards that are binding on the Company itself, its collaborators and/or any employees, third parties who interact in any way in the processing of your data. These standards represent our commitment to protect your personal data and comply with our privacy obligations. Further information on the Binding Corporate Rules can be obtained directly from the company's contact person.
Data Controller and Data Protection Officer
The Data Controller of your data is the company Grentservice s.r.l., with registered office in Milan, Viale Majno n. 28, VAT 10438060963. The person responsible for the processing as well as the collection, use, transmission, communication, storage and protection of your personal data in accordance with our privacy standards as well as in accordance with current and applicable regulations is Mr. Del Tongo Angiolo, who can be contacted at the following addresses: grentservice@pec.it – angiolo@grentservice.com
Methods of collection of processed data
Grentservice collects personal data provided directly by you and/or automatically acquired through the devices (including mobile devices you may use) when: - you use our Services, - register an account on the website and/or platform managed and/or owned and/or connected to Grentservice; - you provide data to Grentservice in a web form or through email and/or written and/or telephone communications, - you update or add information to your account, if any, - you participate in community discussion chats or contact Grentservice in any other way, Some of this personal data, for example the way we use to identify you, your personal data, your residence and/or domicile and/or residence data, your tax code and/or VAT number, your references and/or current account and/or bank and/or credit card data, are necessary and used strictly for the purpose of providing the requested services or for the purpose of concluding the related transactions and/or contracts and/or shipments of goods and/or services requested. The provision of all other personal data is optional. We may however integrate the personal data that you provide to us or that we collect directly, with other data and information also collected by third parties (under the responsibility of the latter) that we add to your information where it reaches us. We collect and may therefore use, for example, data and information that appear on public directories or are in the public domain, additional contact information, credit check data and information relating to solvency provided by the relevant offices, in accordance with current national legislation and always for commercial purposes and for the provision of the requested service. You may also provide us, under your own responsibility, with personal data about another person, for example where you intend to make a transaction/purchase in favour of a third party, exclusively or provided that you have their explicit consent for which you remain responsible. You should inform the person in question about how we collect, process, transmit and store personal data in accordance with this Privacy Policy.
Personal data you provide when you use our Services and/or register an account on our platform
- Identification data such as name and surname, addresses, telephone numbers or email addresses; - Bidding, purchase, or sale-related data provided during a transaction or other transaction-based content generated or connected to your account as a result of a transaction in which you participated. - Other content generated by you or otherwise connected to your account, - Financial data (e.g., credit card numbers, Pay Pal or bank account or VAT number and/or company names and/or tax numbers) in connection with a transaction. - Shipment, billing, and other address data used to purchase or ship a product, as well as, where postal services are provided to or from third countries, information required for customs compliance (e.g., tax identification or other identification numbers) and shipping information (e.g., shipment codes and their updates). - In some cases, when you use our Services, you may indicate your age, gender, interests, and preferences. - You may also provide other information through web forms, by updating or adding information to your account, by participating in community discussions, user-to-user communications, chats, dispute resolution, or when you otherwise communicate with Grentservice about our Services. - Other data that Grentservice is required or authorised to collect and process, in accordance with current legislation, in order to authenticate or identify the user or to verify the information collected for the purposes of the safest and/or best provision of the services offered through the website/platform.
Personal data collected automatically when you use our Services or register.
We also collect data when you interact with our Services, your possible settings for advertising (or for Cookies) and your communications with Grentservice. This data is what we receive from the devices (including mobile devices) you use when you access our Services. These could also include the following: unique device ID or code, device type, ad ID and unique device token, geolocation data, including location data captured through your mobile device (please note, however, that most mobile devices allow you to control or disable the use of location services by installed applications through the settings menu), computer and connection data, such as statistics about page views, traffic in and out of the site, referring URLs, ad data, IP addresses, browser history, and web log data.
How we use your personal data
We use the personal data you provide and/or we collect from you for a number of different purposes mainly related to the provision of our Services and by carrying out processing in line with the requirements of current regulations. Below, we better specify and indicate how and on what legal basis we use your personal data: - We use your personal data to fulfill contractual obligations to you and provide you with our Services, to comply with applicable law, to protect your interests or for other needs of public interest. Examples include: For payment processing and account management, to operate, measure, and improve our Services, to keep our Services safe, secure, and operational, and to personalize site content, including items, products, and services in which you may be interested. To contact you regarding your account, resolve related problems, resolve a dispute with respect to a service or product requested, recover expenses due or other sums due otherwise necessary to provide you with our Services. To ensure the efficiency of any telephone contacts, we may also use automatic or pre-recorded calls or SMS or email in the manner permitted by current legislation. To provide you with other services that you request, as indicated when we collect the data. To prevent, detect, mitigate, and investigate fraud, security breaches, and potentially prohibited or illegal activities. To improve our Services, for example, by reviewing data about blocked or broken pages visited by users, so that we can identify and fix problems and provide you with a better experience and service. To personalize, measure and improve advertising functional to the promotion and provision of our services based on the data and preferences that you may have provided to us. To offer you special discounts and promotions, to get your opinions, and to learn more about our Services or products, as permitted by applicable law. To present you with targeted proposals, service updates and promotional offers based on your preferences. To conduct surveys and/or measure the performance of our email marketing campaigns (e.g., we may analyze the open and click-through rates of a service and/or product). With your consent, we may also use your personal data to: - Make commercial proposals including via phone calls, emails or SMS. - Use your geolocation to provide you with location-based services. - Use your data to facilitate transactions with respect to the services offered or requested by you. You have the right to withdraw your consent at any time.
Marketing
If you do not wish to receive marketing, advertising and/or promotional communications, you can deny or revoke your consent in this regard, you can change your notification preferences, indicate your different preferences or processing needs provided that this, of course, is compatible or possible with the functionality and/or usability of the site and services or with the connected applications and/or with respect to the services requested and/or offered.
Advertising
If you do not wish to take advantage of promotional notices and/or advertising, you may opt out. By canceling your participation, you will stop advertising, but the collection of your personal data - without prejudice to your registration and/or access to and/or use of the site - will continue as described in the Privacy Policy. We do not allow third parties to monitor or collect your personal data on our sites for their own advertising purposes without your consent.
Keep access on
When you access our Services, you may or may not choose (under your choice and responsibility) to keep your access active for a set period of time. If you're using a public or shared computer, we don't recommend that you keep access active after each use. During the time that you are logged in, anyone using the computer/browser in question will be able to see most of your account information and take specific actions without needing additional permission. If you attempt to change your password or user ID, update other account information, or engage in other account activity beyond those listed above, you may be asked to enter your password or, for security purposes and in your own interest, you may be contacted by phone or email by one of our operators. To end the session, it is usually sufficient to log out and/or delete cookies. If certain browser privacy settings are enabled, closing the page may still end the session. In order to protect your account and personal data when using public or shared computers, we recommend that you log out and/or delete your cookies after using our Services.
Ways in which you can access, control and rectify your personal data
Accessing, rectifying and deleting your personal data By logging into your account, you can see, control and edit most of your personal data. Update your personal details immediately if there are any changes or errors. Remember that once content has been published, it is possible that you (like Grentservice) will not be able to modify or remove it in an effective or useful way. In some cases provided for by applicable law, although you may have the right to request access to, modification or deletion of your personal data, we may still deny such access or refuse the modification or deletion of your personal data where there are competing interests of an overriding nature or this is required by law. If you request us to stop processing some or all of your personal data or withdraw (if applicable) your consent to our use or sharing of your personal data for the purposes described in this Privacy Policy, we may not be able to provide you with all of the Services and customer support offered to our users and authorized under this Privacy Policy and our User Agreement of the site. At your request, we will close your account as soon as possible and remove your personal data, depending on your account activity and in accordance with applicable law. In any case, you can contact the data controller and address to them any request for integration, modification, deletion of data or revocation and/or modification of the consent given.
How we may share or disclose your personal data to third parties
We may only share or disclose your personal data to the parties listed below and for the following and related purposes: - companies that provide the products and/or services that you request us to provide to you and that may use your personal data to be able to provide you with content, products and/or joint services (such as registration, transactions, shipments, pickups, customer service, etc.); or to facilitate the detection, detection, mitigation and prevention of potentially fraudulent and unlawful acts, breach of agreement and/or contract and/or transaction and data security breaches; or to present personalized advertising; That is, to improve our products, sites, applications, services, tools and marketing communications. - service providers and/or professionals and/or financial institutions that collaborate for the provision of our Services, payment processing, any protection of the company Grentservice for the purposes of debt collection or for the purposes of its defense in the event of disputes, the personalization of advertising, the prevention, detection, mitigation and verification of potentially illegal acts, violations of the agreement and/or contract relating to the transaction made, fraud and/or security breaches, the issuance and collection of invoices, the provision of affiliate programs, the use of credit cards or other payment methods. - Third-party shipping service providers (e.g., DHL, UPS, USPS, etc.) with whom we share delivery addresses, contact information, and shipment tracking in order to facilitate the delivery of goods and/or the provision of services.
Law Enforcement, Judicial Proceedings, and Methods Authorized by Law
To comply with current legislation, the application of the Agreement and contracts with users, the response to complaints relating to violations of one's own rights or those of third parties or other content, the protection of the rights of others, the protection of property or safety, as well as to protect the legitimate interests and rights of Grentservice, the user or third parties involved, we may communicate the data processed to Judicial Authorities or law enforcement agencies or subjects/bodies/bodies authorized by law depending on the case. This is also in response to a verified request or other legal process related to a criminal investigation or alleged illegal or alleged illegal activity or any other activity that exposes us, our contractors and/or employees, you or any other person to legal liability. For this purpose and protection, if you provide information that we have legitimately requested or that we believe is relevant to the investigation or request, such as your name, city, state, postal code, phone number, email address, user ID history, IP address, fraud complaints, bidding and listing history, or other tax and/or banking information we may have.
Unwanted or threatening email messages
Misuse of our Services is not tolerated. You are not authorized to add or reach Grentservice or other users or suppliers in the contact list of the site (for sending email or mail), to contact them by phone or SMS for commercial purposes, unless the user in question has given explicit consent. Sending unsolicited or threatening email or SMS messages is a violation of our User Agreement. To report spamming or counterfeit or unwanted emails, you can forward the email relating to the address of the data processor and/or the data controller for the purposes of appropriate measures
More information
For any further doubts or clarifications regarding the content and application of this policy, do not hesitate to contact the data processor at the addresses specified above.